Frequently Asked Questions
Everything you need to know about enhancing your living space with Soltech.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days for delivery.
Do you offer international shipping?
Currently, Soltech ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Are your materials sustainably sourced?
Yes, Soltech is committed to ethical sourcing. We prioritize FSC-certified wood, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
How can I track the status of my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.